Reviews on Zillow
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09/17/2021 - 6dwbwkmbgj
Bought a home in 2021 in North Ocean City, Ocean City, MD 21842.
I cannot emphasize enough how great it was to work with Kim. We’ve been searching for the perfect vacation property for some while. Kim was very patient and showed us every property we showed interest ...

09/03/2021 - scjames4
Bought a single family home in 2021 in Ocean Pines, Berlin, MD 21811.
Kim was excellent to work with on the purchase of a house in Berlin, MD. She was extremely supportive, provided clear advice and guidance and ensured the purchase went through successfully. I highly recommend ...

08/20/2021 - zuser20140304083300497
Bought a single family home in 2021 in North Ocean City, Ocean City, MD 21842.
We very much enjoyed working with Kim . She is knowledgeable and prompt. She always got back to us in a timely manner and was aware of our needs. She knew the market and also what important questions ...

"My name is John Dicarlo husband to Denise DiCarlo married thirty years father of three and grandfather of three as well.  Resident of Danbury, CT.  This letter is in reference to Kim Heaney, Realtor.

We met Kim this past summer 2018.  We are long time vacationers of Ocean City, MD and while on our yearly visit we came across a home for sale.  We have long dreamt of buying a vacation home and on this year's trip decided to follow through.  We had a referral to the Berkshire Hathaway office and blindly called on a Monday afternoon.  Kim answered, and we met that day.  That was by chance a wonderful and incredibly fortunate happenstance.  

Kim is a combination of warm personality, hard work, overwhelming sincerity and knowledge.  She is driven and, goes above and beyond without a thought.  Always answers her phone and replies to the simplest or most difficult questions.  She will represent you and make you feel like family.  From the first day we met her she made us feel as if we were family friends for years.  She is local to OCMD and knows the territory.

It is my sincere belief that anyone who has Kim Heaney as their Realtor is being represented by the top of the real estate profession.  I don't state that lightly as my immediate family and many close friends are in real estate business and, have been for most of my life.  Not to sound overbearing but I know a quality Realtor
and Kim is among the best."  -  John DiCarlo

"Kim is great.  I explained exactly what I wanted and she found the home that ticked off every item on my list!  Would highly recommend!"  -  Pam Rhoads

"My husband and I were looking to purchase a home in Delaware after selling our home in Montana.  Not having the opportunity to look in DE other then what the internet real estate sites had to offer, I found a house that I was interested in.  I sent a request for information and within 5 minutes I was speaking with Kim.  Talking to Kim was like talking to an old friend - and it felt like we had known each other for years.  Within a week or two of talking with Kim we had selected 9 different houses we were interested in seeing.  Kim set up appointments for all 9 houses.  Upon meeting Kim she presented us with a packet on the information for all 9 houses which I found extremely helpful to refer back to.  By the end of the day we had narrowed it down to 2 houses.  After much discussion we made an offer on the house that best suited our needs that same day.  FYI - our purchasing experience was being done long distance as we were temporarily living in a family home on Long Island.  Kim set our minds at ease as she represented us during the inspection and appraisal process.  I found Kim easy to get in touch with by phone & would respond to any messages in a timely fashion.  Kim was with us every step of the way which was reassuring.  In a very hectic & stressful time for us moving our belongings from Montana to New York and then to Delaware it was nice to know that Kim was there to ease our worries.  Thanks for all your help!  We are now loving life in Delaware!"  -  Maureen Farrell

"Kim made my first home buying experience stress free and enjoyable.  I do not have enough wonderful things to say about her."  -  Samantha Schlag

"Kim was amazing.  She held my hand all along the way.  Kim is very personable and it is apparent she likes she what she does.  Thank you Kim!"  -  Tracey Dewispelaere

"We would highly recommend Kim to anyone we know.  She went over and above to find us our dream home.  Kim is very knowledgeable of the real estate laws and regulations and was very determined to help us in anyway she could and met every expectation.  Her follow-up on matters is beyond compare.  She was very dependable and punctual at our meetings and showings.  Thank you so much for all your hard work."  -  Dale and LouAnn Wagner

"Kim was great!!!  Couldn't have asked for a better realtor.  She made this a great second home buying experience.  If we needed her at any time of day/night she got to us ASAP.  Even went above and beyond to contact me about contractors on some repairs we needed to do.  Very helpful...always available."  -  Beth Springham

"Kim was very professional and kept me informed."  -  Keith Stolberg

"Kim is awesome.  In a matter of a few hours I found exactly what I was looking for.  She is great to work with, is knowledgeable of the area and the market.  I highly recommend her."  -  Anonymous

"Kim was very organized, proactive and knowledgeable.  She helped us find the perfect house for us and made the entire process easy!  She was recommended by a friend who also had a great experience."  -  Jane Quinn

"It was an absolute pleasure to work with Kim.  She was extremely helpful throughout the process.  Kim was able to answer all our questions, big or small. She knew exactly what we were looking for and was able to find the perfect place for us.  She was always available and promptly answered all our calls.  She was personable and professional.  If it weren't for Kim's expertise and assistance, we would never have found our condo.  We contacted her late on a Friday night and she arranged a showing for the very next day.  We put an offer in by Saturday evening and went under contract within a couple of days.  She then assisted us throughout the process until closing.  We can't thank her enough and we would HIGHLY recommend her to anyone." 

"Kim goes above and beyond.  Always returns calls.  Obviously keeps up on any and all requirements, standards, and news.  Very knowledgeable!  Always prompt, very serviceable and professional, maintaining an ease of presence, while friendly and personable!" -   Paulette A. Burrier

"Kim was very helpful and graceful.  She answered all of our questions.  I would definitely recommend Kim to anyone.  Very lovely lady."  -  Benita Constantino

"Excellent service and prompt action.  Kim Heaney is very helpful and professional.  Great job.  Closing was conducted perfectly."  -  Gregory A. Ganser

"Kim and Tom were the ultimate professionals.  Kim was always available and answered any and all questions.  Her knowledge of every property she showed us was the best.  Tom was a master of finding finance options for us, even in the tightest situations.  I would recommend them to anyone looking for a home."  -  David Schiff

"My wife and I have bought and sold several homes over the years--and we've had some great agents, but Kim has been the best agent we've ever had--by far!  We closed on a new home that was under construction in October 2017.  Without Kim hovering over every detail,  believe we would still be waiting to close at Christmas and our rate lock-in would have expired.  Kim is very detail oriented and conscientious--and nice, down-to-earth, and professional as well.  We can't thank her enough!!!  It was a great experience.  -  Mike Carver

Kim is a kind and efficient realtor. She helped my husband and I find our first home--and fast@  As first-time home buyers, we were somewhat naive and unsure about realty and the process of buying.  Once, after already having shown us several options, we saw a newly listed house online one Friday night.  We mentioned it to Kim and she had a walk-through scheduled the very next morning.  Just a few weeks later, we were already signing papers to become its new owners.  she is extremely responsive, supportive, and knoledgeable about realty and the area.  We deeply appreciate her work in helping us find our home!"  -  Dipesh & Lauren Pokhrel

"Kim was awesome.  She was very professional.  Everything was done correctly (the first time) and in advance of deadlines.  All communication was responded to promptly.   This transaction was a real pleasure.  This has been the first time a settlement was completed without any last minute adjustments.  The communication was top notch."  -  Lynne DeWitt

"Great service!  Kim was patient with us while we took our time deciding if a vacation home was right for our family.  Not pushy but always available.  Great follow up!  I have already passed Kim's name on to friends."  -  Maria Davidson

"Kim was always helpful with any questions we had.  Not only a great real estate salesperson, also a very nice person."  -  Keith Thomas

"Kim provided excellent service.  She was knowledgeable, helpful, and available.  Kim was the best!  Far superior than our expectations!"  -  Laurie Myers

"Kim was a pleasure to work with!  She was extremely patient, answered every question, and gave great advice.  Could not have asked for more!"  -  Joanne Mills / Kim G. Conner

"Kim was great at explaining every step to my husband and I.  She was patient, and really listened to what we were looking for. She fought for us every step of the way!  Great communication!  She made our first home buying experience great!"  - Brandy Zissimos & Joshua Mills

"I have already recommended Kim Heaney to a friend, and I will recommend her in the future.  She provided extraordinary service and support throughout our home buying process."  -  Patricia Westerman

"Kim was great - BHHS is lucky to have her on your team."  -  Gil Feldman

"Kim was awesome, did a great job answering any questions, and helped me stay on track.  Very personable.  would highly recommend."  -  Sandra Comitz

"Kim Heaney is a dream to work with.  Fabulous!  she is positive, realistic, smart, current, professional, and very thoughtful."  -  Retta Barkley

"We were very pleased with the service Kim provided.  She was very knowledgeable, friendly, easy to talk to, and available!  She worked hard!  My husband had a wonderful experience purchasing our condo.  This can be a very challenging process but Kim did a great job and made it very easy."  -  D'Anne Wilhelm

"Kim was excellent to work with.  Her knowledge of the area was over and above.  Anyone would by lucky to get her to assist you."  -  Jeannie Copsey-Maddox

"Kim was excellent!  I will definitely refer her to others - you have a jewel!"  -  Carol Waldhauser

"Kim was the best!  We will definitely use her again!"  -  Christy Pryor

"Kim Heaney is very professional.  She is "the bomb"!  The BEST!"  -  Eric Haines

"I would recommend BHHS PenFed to others because it's almost as if I wasn't dealing with a company.  It was as if it was my friend (a really smart friend in real estate) that was helping me through this whole process - from beginning to the end.  When the time required for the next up in line to intervene she did and she was just as supportive as Kim was the entire time with me.  It was like it was my friend that was working with me to get the best end result for me, as if I was her only focus and her only client.  And I know I wasn't; but she sure made me feel that way.  I was referred to Kim from my friend and met Kim for the first time in July of 2015.  For over a year Kim kept me informed of potential available properties that met my criteria for what I was looking for.  When I said - "no thanks" - not that one" she never pushed or said why what's wrong - she took my no thanks and moved onto the next listing.  She never overwhelmed me with more than what I was looking for and never pushed anything that I said "nah" to, but continued with her search and finally found the current listing which I did settle on - always available from beginning to end.  I never felt alone and I never felt my questions weren't answered.  Even during negotiations she stuck with me through the back and forth until we settled on a price; even when I was at last and final offer - she supported it.  Kim was always professional in her communications with me and even during some sticky situations with the condo association. She was always amicable to all parties and ready to do whatever it took to see me through to settlement and making ME happy.  She was available anytime I needed her; via text, email or phone...always there.  And if she couldn't talk/text - she always followed up with me with an answer!  Kim is a true professional and I cannot thank her enough for her help with getting to closing/settlement.  In one instance regarding an Escrow Account from the seller she pulled in her supervisor, Ms. Carol Proctor and Carol was no different than Kim.  She assured me that things were fine and because of how Kim treated me - I trusted Carol as well.  Kim went above and beyond in all matters.  I don't know how to thank Kim enough!  I will hopefully get that opportunity as friends and family visit my condo and get interested in Ocean City properties.  I can tell you the FIRST name I am dropping is Ms. Kim Heaney.  I would also like to note that Mr. Tom Evans of Embrace Home Loans played an instrumental part in closing this sale."  -  Michele Holt

"Kim was awesome to work with during the home buying process.  She was a real advocate for us and was available around the clock to help.  She really made the whole process smooth.  We love our new home!"  -  Joseph Jaszemski

"Kim is so attentive and really knows what she is doing.  She will bend over backwards to get things done."  -  Jenny Gibson

"Kim gave us a list of actions needing to be completed once we were under contract which was very helpful.  Since we do not live in Ocean City permanently, it was helpful that Kim was willing to schedule/coordinate all inspections needed.  Kim was very knowledgeable and organized."  -  Melanie Bianco

"Working with Kim was a wonderful experience.  The whole process was smooth and easy thanks to Kim.  We want to thank Kim for wonderful service and helping us achieve our goal.  She made our dream come true.  Thank you, Kim!"  -  Salina KC

"Kim is fabulous!  Always looking out for our best interest and her tireless pursuit of the "right place" makes Kim an exceptional professional.  We love our new place but will miss Kim!"  -  Robyn & Frank Leslie

"Kim was very attentive to all of our needs and listened to what we wanted in a property.  We would recommend Kim again because she was great!  She was very patient and went above and beyond what we expected!  Kim was always available by text, phone, and email.  She always got back to us no matter what.  She made sure everything was done that needed to be done at the condo we bought in order to go to settlement.  She was fabulous!!"  -  Gina Barley

"Kim is great.  She always takes our calls, gets back to us right away, and has great advice.  She really cared about helping us.  She is very helpful, always available, and everything was so easy!  We will definitely use Kim Heaney and PenFed Realty for our future real estate needs.  The whole team made our entire purchase experience so easy and stress free.  They took care of everything!  Thank you Kim!"  -  Jennifer Wilhelm

"I was promptly dealt with by Kim and now because of her service to us she is a friend for life.  Anytime I had a question she promptly called back and answered it or found the answer.  We are extremely glad that Kim got our call.  I wish our agent in South Carolina was as good as Kim is!  We love how Kim made us feel!  -  William Edge, Sr.

"Kim is an exceptional professional that is dedicated to the customer and willing to go the extra mile to ensure customer satisfaction."  -  Tom Shumate

"Kim was very attentive to all of our needs and consistently went above and beyond to ensure the process went as smoothly as possible.  Thank you Kim for a wonderful buying experience!  We appreciate your honesty, knowledge of the area and vendors that helped us purchase our home.  We could always count on you through the entire process and we really appreciate it!"  -  Lenny & Jen Waldhauser

"We cannot speak highly enough of our experience with Kim Heaney and would recommend her without hesitation.  She is an expert in using the latest technology; and is one of the most highly professional and reliable Realtors I have ever known.  We were so impressed on how she cared; and was always available to answer our questions/concerns.  Kim had made the whole experience of purchasing a home in Ocean Pines an absolute delight.  Kim had gone above and beyond helping us with everything to ensure perfection with the purchase of our home in Ocean Pines. Not only is she an incredible Realtor; but, as a person her genuine care, respect and concern extended to us was/is invaluable. Kim is someone who is a "rare gem" in this industry.  We needed someone we could trust in our absence to make critical decisions and keep us as best informed on the status of inspections and negotiations.  Kim did a truly magnificent job of keeping us informed of what was going on leading up to our closing day.  There was never any doubt in our minds or questions that couldn't be answered.  Her expertise of the Realty business has not only been an asset to us but her values-based operations ensures all parties involved are treated fairly and with the utmost respect and dignity.  Her dedication  to her clients combined with her tireless work ethic is a rarity.  Berkshire Hathaway should be very proud to have Kim Heaney working for their business-  Ursula & David Clopper

"Susan and I would like to say "thank you" for everything you did to make our vacation home purchase proceed as smoothly as possible. 

It has been many years since we purchased property, and it was comforting to know that you were there to walk us through the process.  From finding the right properties for us to look at, based on Susan's requirement, to negotiating with the sellers' agent, you were always professional and looked out for our best interest. 

We consider you our real estate agent for anything we may buy or sell in the future.  Furthermore, we would not hesitate to recommend your services to anyone in the real estate market.  We know that our family will be enjoying the property that we purchased in Ocean City for many years to come.  Thanks for all of your hard work in helping to make that happen.  Best regards."  -  John, Susan  & the Terzi Family

"My wife, Sheneise Ugalde and I, Nathan Ugalde, had the pleasure to work with Kimberly A. Heaney of Berkshire Hathaway Realty.  We were pleased with her professionalism and her willingness to work with us on very short notice.  We contacted her on a Saturday night, I believe, and she made an appointment to meet with us on Sunday morning.  She prepared the paperwork to submit to make our offer on a home on that Sunday and we signed that day.  Which I would say is extremely fast.  During our initial meeting we were unable to secure a babysitter for two little ones but Kim was great, she got them paper and pens to draw and I thought that was extremely considerate.  That is how we found out she works with kids. 

The next day she communicated with us via email, making sure that was the best way to contact us and gave us timely updates as they became available to her.  She was courteous and professional throughout the entire process.  This was an exceptionally fast service.  She explained everything regarding our home purchase in a clear and concise manner.  She also shared in our excitement of purchasing a new home.  We heard horror stories of home buying and this was one of the easiest processes we have ever had to do.  We want to thank Kim for her assistance and would definitely recommend her to anyone looking to buy a home in Maryland.  Kim made home buying a breeze."       -  Nathan Ugalde-Granados

"Kim was very courteous and professional.  She made our move very easy and kept us informed on everything and was very thorough.  She is amazing and put our best interests first and made this sale a very easy transition for us."  -  Edwin West, Jr.

"Your enthusiasm, drive, and professionalism are phenomenal.  You are aggressive and you get the job done!  You helped me find a temporary rental unit that was perfect!  While I got settled there, you were keeping me on target with details in selling my property in Parsonsburg.  I loved that!  As you know, that process was new to me and I needed a lot of guidance.  And you absolutely did just that in almost record time! Then it was time for me to find a permanent residence.  And once again you were there.  You knew exactly what I was looking for and you hit the nail on the head. When I walked into that unit, I could see myself living there.  It has now been two years and it has been the perfect home for a mother-daughter team.  If I was not relocating, I would stay forever.  Here I am with another home for sale.  You completed the listing and had 3 showings all in the same week!  I am extremely pleased with your work. You truly have your clients' best interest at heart and that is a wonderful quality. Buying and selling homes is rather nerve-racking, but you make it very easy.  I have recommended you to several friends and colleagues and will keep doing so!" -  Phyllis M. Bezold

"I had the opportunity to work with Kim Heaney during my most recent home purchase.  My wife and I really appreciated the way we were guided, and not pushed through the selection process.  Kim's wealth of professional knowledge and personal experience helped us find the perfect home to fit our family's needs.  This was our most comfortable, stress-free buying experience." -Theo Hobbs, IV

"Building a new home seemed as if it would be a very overwhelming task, but Kim made it feel completely effortless.  The service and personal attention we received from Kim were exceptional.  Her attention to every last detail, promptness in responding to us, and patience was very refreshing.  Kim never made us feel like we were a bother with our endless questions and made it a priority to make sure any of our concerns were addressed immediately.  We could not have asked for a better experience buying and building a home."  -  Matthew and Angela Ortt

"We met Kim at an open house in the Fall of 2012.  She greeted us with warmth and enthusiasm as we toured the house.  Kim asked us our wants and needs for our next home...and she LISTENED!  Kim soon contacted us about moving forward with construction in the West Harbor Village neighborhood.  Once we had a signed contract and an approved loan, Kim was our main point of contact throughout the construction process.  Kim was professional, friendly, prompt, and meticulous in her attention to detail. She was always easily accessible by office phone, cell, or email.  Kim did an excellent job of guiding us through the challenging design decisions.  Kim Heaney has a stellar work ethic and presents herself with a high level of creativity, positivity, energy, and enthusiasm."  -  Don and Jill Brady

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